SuperAdmin SaaS Executive Dashboard
Multi-tenant control plane monitoring platform overview, live system metrics, revenue analytics, subscriptions, support tickets, and audit feeds.
Submodule 1: Platform Overview
Global platform footprint across active tenantsTotal School Tenants
28 Schools
24 Active • 4 Trial
Total Managed Students
48,250
Across all school branches
Faculty & Staff Members
3,420 Staff
Active teacher & employee logins
Annual Platform Run-Rate
₹1,78,20,000.00
ARR Run-rate tracking
Submodule 2: Live System Metrics & SLA Performance
Daily Throughput1.42M req/dayPeak: 842 req/sec
Active Online Users4,120Live WebSocket sessions
Median API Latency42 msRedis Hit: 98.6%
Multi-Cluster Health Status
AWS Mumbai & Hyd API Gateway Nodes Normal
Submodule 3: Revenue Analytics & MRR Growth
Monthly Recurring (MRR)₹14,85,000.00+14.2% vs prev mo
Renewal Retention Rate98.4%NRR: 112%
Average ARPU₹53,035.00 / moPer school tenant
₹11.2L
Oct
₹11.8L
Nov
₹12.4L
Dec
₹13.1L
Jan
₹13.9L
Feb
₹14.8L
Mar
Submodule 4: Subscription Summary & Tier Distribution
ENTERPRISE TIER12 Schools (43%) • MRR: ₹6,60,000.00
PROFESSIONAL TIER11 Schools (39%) • MRR: ₹6,16,000.00
STARTER TIER5 Schools (18%) • MRR: ₹2,09,000.00
Active Licenses24 Schools (85.7%)
Free Trialing4 Schools (14.3%)
Churn / Expired0 Schools (0.0%)
Submodule 5: Support Tickets & Operations SLA
TICK-8842Biometric RFID Device API Endpoint TimeoutHIGH
InfynoSecure International Academy • Category: Hardware Sync (12 mins ago)
TICK-8839WhatsApp DLT Template Approval RequestMEDIUM
Delhi Public School, Vasant Kunj • Category: Messaging API (45 mins ago)
TICK-8831Custom Domain SSL Certificate Auto-RenewLOW
Greenwood High International • Category: Infrastructure (2 hours ago)
TICK-8820NEFT Salary Bulk Excel Export Format QueryMEDIUM
St. Xavier High School • Category: Payroll & HR (4 hours ago)
Submodule 6: Recent Activities Platform Audit Feed
10:42 AM
Onboarded School TenantTENANT
Created tenant "Delhi Public School Branch 45" under ENTERPRISE plan.
By: SuperAdmin (Suraj)
09:15 AM
Annual Renewal ProcessedBILLING
Collected annual renewal fee ₹3,36,000 for "Greenwood High International".
By: System Auto-Billing Engine
08:30 AM
Granted Feature OverrideENTITLEMENT
Granted WhatsApp Dispatcher API to "St. Xavier High School".
By: SuperAdmin (Suraj)
06:00 AM
Database Snapshot CompletedSYSTEM
Full multi-tenant PostgreSQL DB snapshot stored safely in S3 vault.
By: Automated Snapshot Job