1-Click Tenant Administrator Impersonation Engine
Audit-logged, time-bounded (60-min max) administrator impersonation for customer support & technical triage
Strict Audit Protocol Enforced
All impersonation actions (read, edit, export) are cryptographically logged with staff IP address, timestamp, and ticket ID. Impersonation tokens expire automatically after 60 minutes.
Live Impersonation Sessions Tracker
Platform Impersonator (Staff) | Target School Tenant | Impersonated School Admin | Audit Logged Reason | Session Expiry Countdown | Status | Actions | |
|---|---|---|---|---|---|---|---|
Suraj Shegukar suraj@infynosecure.com | Delhi Public School, Vasant Kunj DPS-VK | Sunita Narain (Principal) admin@dpsvk.edu.in | "Investigating POS Fee Counter ledger discrepancy (Ticket #4092)" | 50 mins left | Active | ||
Ananya Deshmukh ananya.d@infynosecure.com | St. Xavier High School STX-MUM | Fr. Thomas D’Souza (Principal) principal@stx.edu.in | "Onboarding biometric device IP sync debugging" | 15 mins left | Active |
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